Advice agencies
These are are the main sources of help and advice in Leicester.
Community Advice and Law Service
Areas covered: Welfare benefits, housing, employment, debt
Open: 9.00 am to 5.00 pm Monday to Friday
Phone: 0116 242 1120 Email: enquiries@cals.uk.net
1st Floor Epic House
Charles Street
Leicester LE1 3SH
LeicesterShire Citizens Advice Bureau
Areas covered: Benefits, employment, debt, housing, family, education, consumer, health, immigration, discrimination
Open for advice sessions: 9 am to 4:30 pm Monday to Friday
Open for telephone advice or assessment: 10 am to 4 pm Monday to Friday
Phone: 0844 417 1025 or 0300 330 1025 (mobiles only) Email: advice@leicscab.org.uk
4th Floor
Apex House
74-76 Charles Street
Leicester
LE1 1FB
Welfare Rights Service
Areas covered: Benefits, pensions and tax credits. Includes form filling.
Open for telephone advice: 1 pm to 4 pm Monday, Tuesday and Thursday
Phone: 0116 256 8211 Email: welfare.rights@leicester.gov.uk
Welfare rights website leicester.gov.uk/welfarerights
The Welfare Rights Service also offers benefit checks and form filling at vanues around the city including:
St Matthews Surestart
34 Vancouver Road
St Matthews
Leicester
Tuesday mornings. Phone 0116 242 6370 to make an appointment.
New Parks Customer Service Centre
321 Aikman Avenue
New Parks
Leicester
Fridays 10 am to 4 pm. Phone 0116 252 7000 to make an appointment.
St Peters Health Centre
Framland House
Highfields
Phone 0116 256 8233 or 0116 256 8217 to make an appointment.
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